At Nate Errors, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage in our services, including technical document editing, professional proofreading, manuscript proofreading, academic editing, and more.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, billing details, and any other information provided by you when you contact us or place an order.
- Payment Information: We do not store any payment details directly, but use secure third-party payment processors for all transactions.
- Usage Data: Information on how you access and use our website, including your IP address, browser type, and usage behavior. This helps us improve the user experience.
2. How We Use Your Information
We use your information to:
- Provide and improve our editing and proofreading services.
- Process and manage your orders, including customer support.
- Communicate with you about your orders, services, promotions, and updates.
- Improve our website and services through analytics and feedback.
3. How We Protect Your Information
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Opt-Out Instructions
You may opt out of receiving promotional emails and communications at any time by following the unsubscribe link in the email or by contacting us directly at [email protected]. We will promptly honor your request to cease further marketing communications.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to enhance your browsing experience and personalize your interactions with our website. You can adjust your browser settings to refuse cookies, but this may impact your experience on our site.
6. Third-Party Services
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party vendors who assist in delivering our services (payment processors, email platforms). These third parties are obligated to keep your data secure and use it solely for the purposes we outline.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at [email protected].